WHAT INFORMATION DO WE COLLECT?
When you register on our site, we ask that you submit some or all of the following information:
- Your name
- Email address
- Cluster credentials
You may choose to visit our site anonymously, without providing any of the above information. However certain services on our site may require that these details be entered on a mandatory basis. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses.
The information we collect from you maybe used in one of the following ways:
- To perform the services requested
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To conduct analysis on how effective our marketing campaigns are, how our products and services are used and to track lead generation for our sales process.
- To send marketing material, event invitations and updates – If you indicate that you are interested in certain areas or subjects when you give us your contact details, we will send you marketing material and/or event invitations related to those areas. The email address you provide may also be used to send you important updates related to the site or the StackSciences Platform.
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you and legitimate interests ( such as to protect you, us, or others from security threats, comply with laws that apply to us and to enable or administer our business through consolidated reporting, customer service etc.) Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data or wish to withdraw consent or object, please contact our data privacy team at dpo@stacksciencescom.
SECURITY OF YOUR DATA
We implement security safeguards designed to protect your data, such as encrypting your credentials and sensitive information. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our website or services. We also may retain your information during the period of time needed for StackSciences to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements. At the end of these periods, we ensure that your data is deleted securely using industry standard methodology. StackSciences acknowledges your right to access your data. If information pertaining to you as an individual has been submitted to us then you have the right to access, correct, or edit your data. When you submit your information on our website you will receive an email with your website login credentials. You can use these credentials to login to the user portal on our website and then review and edit the information we have about you at any time. If you wish, we can provide all the personal information on our records to you or to someone you nominate in a portable format as well. You can reach out to us using firstname.lastname@example.org. You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held). You may also choose to delete your data from our website at any time you choose, and unsubscribe from any StackSciences mailing lists you are on. You can unsubscribe from our emails by clicking on the unsubscribe link which is at the bottom of every marketing email we send.
For EU/EEA/Switzerland residents:
If you are located within the European Union, the European Economic Area or Switzerland, StackSciences SAS will be the controller of your personal data provided to, or collected by or for, or processed in connection with our services. If you have any issues with regard to your data security on our website, then in addition to informing us, you also have the right to write directly to the independent data protection monitoring organization in your country.